Law firm client delight – What you can learn from an amazing supermarket

Law Firm Client Delight

If you want more referrals from existing clients then you need to practice in law firm client delight I find that sometimes the best ideas for your practice, come from a totally different business. If you ask a regular supermarket shopper, if buying the groceries is a delightful experience, what answer do you think they will give? I think you […]

Law Firm Client Service – How Can You Differentiate Yours?

law firm client service

Law Firm Client Service is a key differentiator for clients We all hear that times are tough, so you would think that every practice would be concentrating on providing exceptional client service. But this simply isn’t the case and consequently law firm client service provides you with a tremendous opportunity to set your practice apart from your competition. The catch […]

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Small Law Firm Blog

How to price legal services to attract high quality referrals? This is part five of a series on the top five concerns lawyers have about getting referrals. To recap, I have just concluded a survey of small law firms where I asked then what their biggest concerns were in regard to getting referrals from people within their professional network. From […]

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Testimonials

TO WHOM IT MAY CONCERN Practice consultant, Colin Ritchie, presented a talk to our Society’s members on 28th March, 2012 titled “Why accountants make money and lawyers do not- and what you can do about it”. This talk was particularly relevant for the principals of smaller legal practices who make up the majority of our members. I especially appreciated Colin […]

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