Law firm client delight – What you can learn from an amazing supermarket

Law Firm Client Delight

If you want more referrals from existing clients then you need to practice in law firm client delight I find that sometimes the best ideas for your practice, come from a totally different business. If you ask a regular supermarket shopper, if buying the groceries is a delightful experience, what answer do you think they will give? I think you […]

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Small Law Firm Blog

How to price legal services to attract high quality referrals? This is part five of a series on the top five concerns lawyers have about getting referrals. To recap, I have just concluded a survey of small law firms where I asked then what their biggest concerns were in regard to getting referrals from people within their professional network. From […]

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Testimonials

Referral webinar testimonial- Peter Nevile – Nevile & Co Melbourne Vic “We had the firm’s marketing group watch Colin Ritchie’s Webinar. It was practical and helpful. Perhaps most of all it gave us the push we needed to refocus on our existing referral system.It also helps that it is not a significant cost factor for greater implementation. Like most firms […]

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